Terms of Service
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing and using Turner IT & Security's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our website or services.
2. Services
Turner IT & Security provides enterprise IT infrastructure, cybersecurity consulting, compliance management, and physical security solutions. Specific service terms may be outlined in separate service agreements.
We reserve the right to:
- Modify or discontinue services at any time
- Refuse service to anyone for any reason
- Update pricing and service offerings with reasonable notice
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
- Not use our services for any unlawful or prohibited purpose
- Not interfere with or disrupt our services or servers
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Turner IT & Security and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of business. Specific confidentiality terms may be outlined in separate Non-Disclosure Agreements (NDAs).
6. Limitation of Liability
To the fullest extent permitted by law, Turner IT & Security shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Our total liability shall not exceed the amount paid by you for our services in the twelve (12) months preceding the event giving rise to the claim.
7. Warranties and Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
8. Payment Terms
Payment terms for services will be outlined in individual service agreements or invoices. Generally:
- Invoices are payable within 30 days of receipt unless otherwise specified
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All fees are non-refundable unless otherwise stated
9. Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination:
- All outstanding fees become immediately due and payable
- Access to services will be discontinued
- Confidentiality obligations continue to apply
- We may retain certain data as required by law
10. Indemnification
You agree to indemnify, defend, and hold harmless Turner IT & Security and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the new terms.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Turner IT & Security