Security Practices

Our Commitment to Security

At Turner IT & Security, security isn't just what we do for our clients—it's the foundation of how we operate our own business. We implement industry-leading security practices to protect your data, infrastructure, and trust.

This page outlines the security measures we take to safeguard our systems, your information, and our business operations.

Infrastructure Security

Cloud Infrastructure

• Multi-Cloud Architecture: We leverage enterprise-grade cloud providers (AWS, Azure, GCP) with proven security track records
• Geographic Redundancy: Data is replicated across multiple regions for disaster recovery
• Automated Backups: Daily encrypted backups with point-in-time recovery capabilities
• Network Segmentation: Strict network isolation between services and environments

Access Control

• Zero Trust Architecture: All access requests are verified, regardless of location
• Multi-Factor Authentication (MFA): Required for all team members and systems
• Role-Based Access Control (RBAC): Least privilege access model
• Regular Access Reviews: Quarterly audits of user permissions

Data Protection

Encryption

• In Transit: TLS 1.3 encryption for all data transmission
• At Rest: AES-256 encryption for stored data
• Key Management: Hardware Security Modules (HSMs) for cryptographic key storage
• End-to-End Encryption: Available for sensitive client communications

Data Classification

• All data is classified by sensitivity level (Public, Internal, Confidential, Restricted)
• Automated data loss prevention (DLP) policies
• Data retention policies aligned with legal and regulatory requirements
• Secure data destruction procedures

Application Security

• Secure Development Lifecycle (SDLC): Security integrated into every phase of development
• Code Reviews: Mandatory peer review and automated security scanning
• Dependency Management: Automated vulnerability scanning of third-party libraries
• Penetration Testing: Annual third-party security assessments
• Bug Bounty Program: Responsible disclosure program for security researchers

Monitoring & Incident Response

24/7 Security Monitoring

• Real-time threat detection and alerting
• Security Information and Event Management (SIEM)
• Intrusion Detection and Prevention Systems (IDS/IPS)
• Automated anomaly detection using machine learning

Incident Response

• Documented incident response plan with defined escalation procedures
• Dedicated security incident response team
• Average response time: Under 15 minutes for critical incidents
• Post-incident analysis and continuous improvement
• Client notification protocols for data breaches

Compliance & Certifications

We maintain compliance with industry-standard security frameworks:

• SOC 2 Type II: Annual audits for security, availability, and confidentiality
• HIPAA: Compliance for healthcare client data
• PCI-DSS: Payment card data security standards
• NIST Cybersecurity Framework: Aligned with federal security guidelines
• ISO 27001: Information security management certification (in progress)

Team Security Training

• Mandatory security awareness training for all employees
• Quarterly phishing simulations and training
• Background checks for all team members
• Confidentiality and non-disclosure agreements
• Ongoing professional certifications (CISSP, CEH, Security+, etc.)

Physical Security

• Data centers with 24/7 physical security and surveillance
• Biometric access controls for sensitive facilities
• Environmental controls (fire suppression, climate control)
• Secure workstation policies for remote team members

Third-Party Risk Management

• Vendor security assessments before onboarding
• Annual security reviews of critical vendors
• Contractual security requirements and SLAs
• Limited data sharing on need-to-know basis

Reporting Security Issues

We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly:

Please include:

• Description of the vulnerability
• Steps to reproduce the issue
• Potential impact
• Your contact information (if you'd like acknowledgment)

We commit to responding to all security reports within 48 hours and will keep you informed throughout the remediation process.

Continuous Improvement

Security is not a destination—it's an ongoing journey. We continuously evaluate and improve our security posture through:

• Regular security audits and risk assessments
• Threat intelligence monitoring
• Industry collaboration and information sharing
• Investment in emerging security technologies
• Quarterly security roadmap reviews

Questions?

If you have questions about our security practices, please contact us: